LUA LEGAL CORPORATION TERMS AND CONDITIONS

Last updated: July 2025

TABLE OF CONTENTS

1. AGREEMENT TO OUR LEGAL TERMS
2. DEFINITIONS
3. OUR COMMITMENT TO THE LEGAL PROFESSION
4. INTELLECTUAL PROPERTY RIGHTS
5. LIMITED LICENSE & USE OF THE SERVICE
6. USER REPRESENTATIONS & REGISTRATION
7. PURCHASES, PAYMENTS, AND SUBSCRIPTIONS
8. CONFIDENTIALITY
9. SECURITY AND DATA MANAGEMENT
10. PROHIBITED ACTIVITIES
11. THIRD-PARTY WEBSITES AND SERVICES
12. TERM AND TERMINATION
13. GOVERNING LAW & DISPUTE RESOLUTION
14. DISCLAIMER OF WARRANTIES
15. LIMITATION OF LIABILITY
16. INDEMNIFICATION
17. LEGAL COMPLIANCE & DATA DISCLOSURE

1. AGREEMENT TO OUR LEGAL TERMS

We are Lua Legal Corporation, doing business as Lua Legal and Lua ("Company," "we," "us," "our"). Lua Legal is registered in the state of Delaware.

We operate the Website https://lualegal.ai (the "Site"), the mobile and computer application Lua (the "App"), and other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the “Service” or "Services").

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you" or "Subscriber"), and Lua Legal Corporation. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Service. The modified Legal Terms will become effective upon posting or notifying you by outreach@lualegal.ai, as stated in the email message. By continuing to use the Service after the effective date of any changes, you agree to be bound by the modified terms.

We recommend that you print a copy of these Legal Terms for your records.

2. DEFINITIONS

• “Administrator” shall mean a Subscriber (as defined below) with authority to designate additional Authorized Users and/or Administrators, and commit the Subscriber to additional services from Lua Legal.
• “Agreement” shall mean this entire Terms of Service document, including any policies or documents incorporated by reference.
• “Authorized User” shall mean an individual subscriber or the partners, members, employees, temporary employees, and independent contractors of an organization with a subscription to the Service who have been added to the account as users.
• “Confidential Information” shall mean the Content (as defined below) and any information, technical data, or know-how considered proprietary or confidential by either party to this Agreement including, but not limited to, either party's research, services, inventions, processes, specifications, designs, source code, customer or client information, personally identifiable information, pricing information, and business opportunities disclosed by either party.
• “Content” shall mean any information you upload or post to the Service and any information provided by you to Lua Legal in connection with the Service, including, without limitation, information about your Authorized Users or Registered Clients (as defined below).
• “Primary Subscriber” shall mean the Subscriber who initiated the Services offered by Lua Legal and is assumed by Lua Legal to have the sole authority to administer the subscription.
• “Registered Client” means an individual who has been invited to use the client-facing features of the Service in a limited capacity as a client of an Authorized User.
• “Services” shall mean any software or services provided by Lua Legal, including but not limited to its legal technology platform, website, mobile application, client communication software, and client intake software.
• “Security Emergency” shall mean a violation by Subscriber of this Agreement that (a) could disrupt (i) Lua Legal's provision of the Service; (ii) the business of other subscribers to the Service; or (iii) the network or servers used to provide the Service; or (b) provides unauthorized third-party access to the Service.
• “Subscriber” shall refer to the purchaser of the Services provided by Lua Legal and shall also include any present or former agent, representative, independent contractor, employee, servant, attorney, and any entity or person who had authority to act on your behalf.

3. OUR COMMITMENT TO THE LEGAL PROFESSION

A. Role as a Data Custodian & ABA Compliance.

We understand that as a legal professional, you have stringent ethical obligations regarding client data and technology. We have designed our Services with these duties in mind and acknowledge our role as a data custodian for the information you entrust to us. Our platform is built to help you meet your professional responsibilities, including those outlined in the American Bar Association (ABA) Model Rules of Professional Conduct.

• ABA Model Rule 1.6 (Confidentiality of Information): We recognize that you must make reasonable efforts to prevent the inadvertent or unauthorized disclosure of, or unauthorized access to, information relating to the representation of a client. Our commitments to confidentiality and our security protocols, as detailed in Sections 8 and 9 of this Agreement, are specifically designed to support this core professional duty.
• ABA Model Rule 1.1 (Competence): The duty of competence includes understanding the benefits and risks associated with relevant technology. We are committed to providing a reliable and secure Service that allows you to leverage technology competently and ethically in your practice. If you ever have any questions related to how the Service functions, please email support@lualegal.ai for assistance.

B. Handling of Client Data.

We acknowledge that in providing the Service, you entrust us with your Confidential Information, including information relating to the representation of your clients that is protected by professional rules of conduct ("Client Data"). We agree to maintain the confidentiality of this Client Data with at least the same degree of care that you are required to maintain under the applicable rules of professional conduct and to use such Client Data solely for the purpose of providing the Service to you.

To these ends, Lua Legal will ensure that Client Data is stored in accordance with information security best practices and is encrypted. Unless you provide consent in a separate data agreement, we will never view Client Data while we provide you with the Service, and we will never use Client Data for training, fine-tuning, or improving the Service.

To maintain our Service Level Agreements, we may need your permission to access your application environment and view sensitive data, we will never do so without your express consent. By default, this consent is not given by agreeing to this Terms of Service or our Privacy Policy. However, you may give us this consent without the need for a separate data agreement when discrete service issues arise. To ensure the protection of your data, we assume this consent is automatically withdrawn once the discrete service issue has been addressed.

4. INTELLECTUAL PROPERTY RIGHTS

A. Our Intellectual Property.

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Our Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws and treaties in the United States and around the world.

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

Our Content and Marks are provided in or through the Service “AS IS” for your personal, non-commercial, or internal business purpose.

B. Your Content.

As between Lua Legal and the Subscriber, any Content uploaded or posted to the Service remains the property of the Subscriber. We claim no intellectual property rights with respect to the Content.

C. Your Submissions.

By submitting suggestions or other feedback regarding the Services (a “Submission”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

5. LIMITED LICENSE & USE OF THE SERVICE

A. License Grant.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable, limited right to:

• access and use the Services; and
• download or print a copy of any portion of Our Content or your Content to which you have properly gained access, solely for your personal, non-commercial, or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no of Our Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Our Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@lualegal.ai. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Our Content, you must identify us at the owners or licensors of the Services, Our Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying Our Content.

We reserve all rights not expressly granted to you in and to the Services, Our Content, and Marks.

Any breach of these intellectual property rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

B. Restrictions on Use.

B. Restrictions on Use. Authorized Users agree not to:

1. Reproduce, duplicate, copy, sell, resell or exploit access to the Service, use of the Service, or any portion of the Service, including, but not limited to the HTML, Cascading Style Sheet (“CSS”) or any visual design elements without the express written permission from Lua Legal.
2. Modify, reverse engineer, adapt or otherwise tamper with the Service or modify another website so as to falsely imply that it is associated with the Service, Lua Legal, or any other software or service provided by Lua Legal.
3. Knowingly use the Service in any manner which may infringe copyright or intellectual property rights or in any manner which is unlawful, offensive, threatening, libelous, defamatory, pornographic, or obscene.
4. Use the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
5. Authorized Users agree that they will not knowingly use the Service to upload, post, host, or transmit unsolicited bulk email “Spam”, short message service “SMS” messages, viruses, self-replicating computer programs “Worms” or any code of a destructive or malicious nature.

Any breach of these conditions will constitute a material breach of our Legal Terms, and your right to use our Services will terminate immediately.

C. Access to the Service.

Subscriber is only permitted to access and use the Service if he/she is an Authorized User or a Registered Client. Authorized Users are required to provide their full legal name, a valid email address, and any other information reasonably requested by the Service.

The initial Administrator shall be the Primary Subscriber with authority to administer the subscription and designate additional Authorized Users and/or Administrators. Each subscription may designate multiple Authorized Users as Administrator. Any Administrator shall be deemed to have the authority to manage the subscription and any Authorized Users.

Excessive use of the Service may result in temporary or permanent suspension of access to the Service for certain features; including but not limited to excessive voice calls, emails, or SMS. Lua Legal, in its sole discretion, will determine excessive use of the Service, and will make a reasonable attempt to warn the Authorized User prior to suspension.

D. Electronic Communications, Transactions, and Signatures.

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

E. Service-Related SMS Text Messaging.

The Service may use text messages (SMS) to provide Service-related features. It is not a condition of this Agreement to consent to receiving text messages, however, usage of text-based features of the Service implies consent to receiving Service-related text messages from Lua Legal to your mobile phone number. Lua Legal text messages may include: account alerts, appointment reminders, order updates, responses to inquiries, and responses via our chatbot assistant. If at any time you wish to stop receiving SMS messages from us, simply reply to the text with "STOP”, or disable SMS messaging by logging into your account and disabling the feature in settings. You may receive an SMS message confirming your opt out. Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan. If you have any questions or need assistance regarding our SMS communications, please email us at support@lualegal.ai.

F. Service Level Commitments.

Subject to the terms and conditions of this Agreement, Lua Legal will use commercially reasonable efforts to make the Services Available for at least ninety-nine-point-nine percent (99.9%) of business hours as measured over the course of each calendar year during the subscription term, excluding unavailability as a result of any of the Exceptions described below in this Section (the "Availability Requirement"). "Service Level Failure" means a material failure of the Services to meet the Availability Requirement. "Available" means the Services are available for access and use by a Subscriber over the internet and operating in material accordance with this Agreement. For purposes of calculating the Availability Requirement, the following are "Exceptions" to the Availability Requirement, and neither the Services will be considered un-Available nor any Service Level Failure be deemed to occur in connection with any failure to meet the Availability Requirement or impaired ability of the Subscriber to access or use the Services that are due, in whole or in part, to any: (a) act or omission of the Subscriber, or use of the Services by the Subscriber that does not strictly comply with this Agreement; (b) Subscriber’s Internet connectivity; (c) Force Majeure Event; (d) failure, interruption, outage, or other problem with any software, hardware, system, network, facility, or other matter not supplied by Lua Legal pursuant to this Agreement; (e) Scheduled Downtime; or (f) disabling, suspension, or termination of the Services pursuant to Section 12.

In the event of a Service Level Failure, Lua Legal shall issue a credit to Subscriber equal to the (A) quotient of (i) the amount of time of the Service Level Failure divided by (ii) the total business hours in the subscription term multiplied by (B) the Fees for the subscription term in which the Service Level Failure occurred (each a "Service Credit"), subject to the following:

a. Lua Legal has no obligation to issue any Service Credit unless: (i) Subscriber reports the Service Failure to Lua Legal immediately on becoming aware of it; and (ii) requests such Service Credit in writing within forty-eight (48) hours of the Service Level Failure; and

b. in no event will a Service Credit for any subscription term exceed twenty-five percent (25%) of the total fees that would be payable for that subscription term if no Service Level Failure had occurred.

Any Service Credit payable to Subscriber under this Agreement will be issued to Subscriber in the calendar month following the month in which the Service Level Failure occurred. This sets forth Lua Legal's sole obligation and liability and Subscriber's sole remedy for any Service Level Failure.

To report Service Level Failures please address your request to: support@lualegal.ai.

6. USER REPRESENTATIONS & REGISTRATION

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means; and (6) your use of the Services will not violate any applicable law or regulation.

You agree to keep your password confidential and will be responsible for all use of your account and password.

7. PURCHASES, PAYMENTS, AND SUBSCRIPTIONS

A. Payment.

We accept Visa, Mastercard, American Express, Discover, and PayPal. You agree to provide current, complete, and accurate purchase and account information. All payments shall be in US dollars. Sales tax will be added to the price of purchases as deemed required by us.

B. Subscriptions & Billing.

Your subscription will continue and automatically renew on a recurring basis (e.g., monthly or yearly) unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge. All charges are final and non-refundable, including setup fees and other professional services charges.

All prices are subject to change upon notice. Such notice may be provided by an e-mail message to the Administrator, or in the form of an announcement on the Service.

C. Cancellation.

Administrators are solely responsible for canceling subscriptions. An Administrator may cancel their subscription at any time by logging into their account or by following the instructions within the Service. Cancellations will take effect at the end of the current paid term. If you are unsatisfied with our Services, please email us at support@lualegal.ai.

D. Free Trial.

We offer a 7-day free trial to new users. The account will not be charged during the free trial. At the end of the free trial period, the subscription will be suspended until upgraded to a paid version.

8. CONFIDENTIALITY

Each party agrees to treat all Confidential Information as confidential and not to use or disclose such Confidential Information except as necessary to perform its obligations under this Agreement. Lua Legal and any third-party vendors and hosting partners it utilizes to provide the Service shall hold Content in strict confidence and shall not use or disclose Content except (a) as required to perform their obligations under this Agreement; (b) in compliance with Section 17 (Legal Compliance) of this Agreement, or (c) as otherwise authorized by you in writing.

9. SECURITY AND DATA MANAGEMENT

A. Security Measures.

At all times, Lua Legal and any third-party vendors and hosting partners it utilizes to provide the Service, will:

1. Use information security best practices for transmitting and storing your Content, adhering to industry standards. This includes ensuring that stored Client Data is encrypted.
2. Employ information security best practices with respect to network security techniques, including firewalls, intrusion detection, and authentication protocols.
3. Ensure its host facilities maintain industry standards for security and privacy.

Although Lua Legal makes all commercially reasonable efforts to protect Content at rest and in-transit, Subscriber acknowledges the risk that information and the Content stored and transmitted electronically through the Service may be intercepted by third parties. Subscriber agrees to accept that risk and will not hold Lua Legal liable for any loss, damage, or injury resulting from the interception of information.

Only Lua Legal, with strict business reasons, may access and transfer the Content and only to provide Subscriber with the Service. Lua Legal will make reasonable efforts to provide notice to Subscriber prior to such access and transfer.

B. Security Breach.

Lua Legal shall report to Subscriber, with all relevant details, any event that Lua Legal reasonably believes represents unauthorized access to, disclosure of, use of, or damage to Content (a “Security Breach”). Lua Legal shall make such report within 72 hours after learning of the Security Breach. In the event of a Security Breach, Lua Legal shall cooperate with Subscriber to identify the cause, identify affected Content, and take commercially reasonable steps to mitigate any harmful effects.

C. Managed Backup and Archiving.

Lua Legal's managed backup services are designed to facilitate the restoration of Content in the event the primary data is lost or corrupted. Following any cancellation or termination of Service, Subscriber shall have ninety (90) days to retrieve any and all Content. After this period, all Content associated with such subscription will be irrevocably deleted from the Service.

D. User Data Responsibilities.

Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

E. Our Privacy Policy.

We care about data privacy and security. Please review our Privacy Policy: https://lualegal.ai/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

10. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or Our Content for any revenue-generating endeavor or commercial enterprise.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services.

11. THIRD-PARTY WEBSITES AND SERVICES

The Services may contain links to other websites ("Third-Party Websites") or allow you to integrate with third-party products and services (“Third-Party Services”). Such Third-Party Websites and Services are not investigated, monitored, or checked for accuracy or appropriateness by us, and we are not responsible for them. Your use of any Third-Party Service is subject to the separate terms and conditions required by the providers of that service. Lua Legal disclaims all liability related to such Third-Party Services.

12. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES, TO ANY PERSON FOR ANY REASON, INCLUDING FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

13. GOVERNING LAW & DISPUTE RESOLUTION

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

The Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA").

14. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF. NOTHING IN THIS SECTION SHALL MODIFY LUA LEGAL'S OBLIGATIONS UNDER SECTION 8 (CONFIDENTIALITY), SECTION 9 (SECURITY AND DATA MANAGEMENT), OR SECTION 16 (INDEMNIFICATION).

15. LIMITATION OF LIABILITY

SUBSCRIBER AGREES THAT THE LIABILITY OF LUA LEGAL ARISING OUT OF ANY CLAIM IN ANY WAY CONNECTED WITH THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID FOR THE SERVICE PURSUANT TO THE AGREEMENT WITHIN THE SIX (6) MONTH PERIOD BEFORE THE DATE THE CLAIM AROSE. SUBSCRIBER FURTHER AGREES THAT LUA LEGAL IS NOT AND WILL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING WITHOUT LIMITATION, ATTORNEYS' FEES) RELATING TO THIS AGREEMENT. THESE DISCLAIMERS APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, WHETHER THOSE DAMAGES ARE FORESEEABLE AND WHETHER LUA LEGAL HAS BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. THESE DISCLAIMERS ARE NOT APPLICABLE TO THE INDEMNIFICATION OBLIGATION SET FORTH IN SECTION 16. EACH PROVISION OF THIS AGREEMENT THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF DAMAGES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS OF THIS AGREEMENT BETWEEN THE PARTIES. THIS ALLOCATION IS REFLECTED IN THE PRICING OFFERED BY LUA LEGAL TO SUBSCRIBER AND IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE FROM AND INDEPENDENT OF ALL OTHER PROVISIONS OF THIS AGREEMENT.

16. INDEMNIFICATION

A. By You.

You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.

B. By Lua Legal.

Lua Legal shall defend, indemnify and hold Subscriber harmless against any loss, damage or costs in connection with claims made or brought against Subscriber by a third party alleging that the Service infringes a copyright, a U.S. patent, or a trademark of a third party, provided that Subscriber provides prompt written notice of the Claim to Lua Legal.

17. LEGAL COMPLIANCE & DATA DISCLOSURE

Lua Legal maintains that its primary duty is to protect the Content to the extent the law allows. If Lua Legal is required by law to make any disclosure of Confidential Information (such as in response to a subpoena or court order), Lua Legal will provide Subscriber with prompt written notice (to the extent permitted by law) prior to such disclosure so that the Subscriber may seek a protective order or other appropriate relief.

18. MISCELLANEOUS

These Legal Terms and any policies posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision shall not operate as a waiver of such right or provision. If any provision is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity of any remaining provisions. No joint venture, partnership, employment or agency relationship is created between you and us as a result of these Legal Terms or use of the Services.

Subscriber acknowledges and agrees that Lua Legal may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (which consent shall not be unreasonably withheld). Notwithstanding the foregoing, either party may assign this Agreement in its entirety without consent of the other party in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets provided the assignee has agreed to be bound by all of the terms of this Agreement. Any attempt by a party to assign its rights or obligations under this Agreement in breach of this Section shall be void and of no effect.

19. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

20. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Lua Legal Corporation
49 Belmont St, Unit 2
Somerville, MA 02143
United States
Phone: +1 (858) 774-1149
Email: support@lualegal.ai