About Lua

Lua started directly from our work at Harvard’s Legal Services Center, where we witnessed the intake crisis firsthand. 30 million people are eligible for legal aid, but only 10% ever get to “hello”.

We started with one goal: answer every incoming call, so everyone gets a fair shot at the help they deserve.

Since then, we’ve realized that this communication gap not only exists in the legal services space, but also in private practice.

Now, we’ve expanded our mission to remove barriers to client communication for every lawyer.

What began as a small project has grown into a comprehensive platform that has the power to help thousands navigate their legal challenges with confidence and clarity.